Students demand latest software and tech for their fees

The introduction of University fees has increased student expectations regarding the services they receive, after a study from Adobe found that 89 per cent of those in higher education believe the high cost of studying entitles them to a better IT experience than previous generations.


58 per cent of the students polled say access to computers running the latest industry standard software is an important factor deciding the quality of their course.  Lecturers similarly expect to benefit from an efficient IT infrastructure, with 94 per cent stating that students expect ‘first rate technology’, and almost three-quarters believing effective deployment of technology will make their institutions more competitive.

“The increased tuition fees will understandably raise student expectations on what they perceive to be good value for money.  In turn, they expect to get access to the tools and teaching which not only sets them up for degree success, but also for their subsequent careers,” says Coventry University vice-chancellor Ian Dunn.


Delivering improved IT services without additional investment is a familiar challenge for Richmond Systems and our customers, so give us a call to find our how you can deliver cost-effective IT support allowing you to focus on the offering the high level of service students expect.